Local Health Integration Network
Text size:


Be a Donor

CE Health Line Logo

BSO button

Northumberland PATH

CSP icon final

Triple Aim Icon

Project Management Icon


Health Care Connects

Health Care Options

Wait Times

Behavioural Supports Ontario Project - updated August 12, 2014


The Central East Local Health Integration Network, in partnership with all Ontario Local Health Integration Networks (LHINs), has invested in the enhancement of services to improve care for seniors who exhibit behaviours associated with complex and challenging mental health, dementia or other neurological conditions by investing in local initiatives.  The $40 million provincial investment, which included $1.6 million for the Central East LHIN in the 2011/12 fiscal year and $4.06 million on an annual basis, has allowed local health service providers to hire new staff – nurses, personal support workers and other health care providers – and train them in the specialized skills necessary to provide care for these patients with dignity and respect.

  • To download a copy of the news release announcing this investment, please click here.
  • To learn more about the provincial Behavioural Supports in Ontario project, please visit www.bsoproject.ca.

Central East LHIN Implementation

Action Plan

As one of the four “early adopter” LHINs, Central East worked with a group of local stakeholders to develop its local LHIN-wide Action Plan.  This stakeholder planning group contributed to the development of a model and an implementation plan in the Central East LHIN that aligns with the provincial Behavioural Supports Ontario Framework.  

The experts and frontline workers engaged in this development discussed opportunities for improvement throughout the continuum of care - from  prevention and health promotion to tertiary treatment in all care settings. 

The Central East LHIN Action Plan's initial focus on long-term care provided an opportunity to leverage existing resources that are already available in this sector and to distribute and leverage new nursing and personal support worker resources with the funding provided by the Province. 

This results-oriented Action Plan has resulted in positive changes for people requiring support with behavioural issues. 

  • To download a copy of the Central East LHIN BSO Action Plan - Executive Summary, please click here.

Sustainability Plan - posted April 16, 2013

From the onset of the BSO initiative, for the Central East LHIN, sustainability has been considered to be an integral and significant component in the Project Plan now in development to carry BSO into 2013/14 and beyond.  To view the Central East LHIN BSO Sustainability Plan, please click here. 

Monitoring and Reporting

To download copies of the quarterly BSO reports submitted to the Ministry of Health and Long-Term Care, please click on the links below:

Making a Difference in the Lives of Local Residents

Building Capacity - Training for Long-Term Care Homes, Hospitals and Community Agencies - updated August 12, 2014 

As part of its BSO Action Plan, the Central East LHIN is continuing to build capacity and ensure that staff in long-term care homes, hospitals and community agencies has the skills they need to respond to residents and clients with responsive behaviours.  Since February 2012 over 2,300 front line and managerial staff from long-term care, hospitals and community agencies had the opportunity to participate in over 50 BSO training sessions held across the Central East LHIN.    

“The LTC homes, community and hospital staff that have participated in the BSO capacity building programs (P.I.E.C.E.S., U-First, GPA, Montessori for Dementia, Older Adult Abuse Prevention and Quality Improvement) are making a difference every day in the lives of older adults with cognitive disorders and responsive behaviours.  Impressive examples in both Early Adopter and Phase 2 LTC homes are showing great outcomes!  Staff are using creative approaches to caring for these individuals and the behaviours are decreasing as a result.  Congratulations to all for translating what you learn in these sessions into everyday practice.  It’s making a big difference.  Sessions will continue to run throughout 2013/2014.  Please see the BSO training calendar for further details.”

- Submitted by Gail Grant, Manager, Psychogeriatric Resource Consultant (PRC) Psychiatric Assessment Services for the Elderly (PASE) Peterborough Regional Health Centre (PRHC), team member of the BSO Design and Education Comittee

Once again, the Central East LHIN is pleased to announce that registration is available for staff in community agencies, hospitals and long-term care homes to participate in the next round of training as part of the Behavioural Supports Ontario (BSO) project. 

To register for these sessions, please click on the links below:

  • Montessori - activities for the elderly help to keep seniors with dementia happier and more productive while boosting their sense of self-worth.
  • U-First! a proven and effective approach to working with people with dementia. Through dialogue and a case-based approach, learners have more confidence in working with people with responsive behaviours.
  • P.I.E.C.E.S. - a best practice learning and development initiative that provides an approach to understanding and enhancing care for individuals with complex physical and cognitive/mental health needs and behavioural changes
  • Gentle Persuasive Approaches (GPA) in Dementia Care, an innovative education curriculum that is currently being offered to care organizations throughout Ontario
  • Quality Improvementcontact Robin Wright, BSO Manager Assistant
  • Training Calendar - Revised July 24, 2014 
  • Education Summary - Revised July 16, 2014 

If you require additional information about this project, please contact Brian Laundry, Lead, Quality Improvement and Evaluation, Central East LHIN at brian.laundry@lhins.on.ca.