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Central East LHIN Strategic Directions

At the August 10, 2007 open board meeting, the Board of the Central East LHIN approved the following strategic directions, which set the overall strategic directions for the CE LHIN organization and the entire Central East LHIN.    Please note that references to the "LHIN Organization" means the Board of 9 and staff of 20.  References to the "LHIN" means the community of over 130 health service providers, patients and stakeholders in the region.

Transformational Leadership

The LHIN Board will lead the transformation of the health care system into a culture of interdependence.

THE LHIN ORGANIZATION WILL: 

  • Demonstrate accountability and systems-thinking in all decision-making and leadership actions
  • Reward innovation which is aligned with the IHSP
  • Model fair, transparent, and honest interaction with one another and with HSPs

THE LHIN WILL: 

  • Bring forth integration opportunities aligned with IHSP
  • Self-organize to solve problems
  • Proactively manage their organizations beyond organizational boundaries (e.g., geographic catchment, etc)

Three Years from now, in the Central East LHIN: 

  • Evidence-based decisions are understood by all
  • Providers have self-initiated service improvements and assumed accountability in partnership with other providers
  • There are no surprise decisions by the LHIN or Health Service Providers
  • Rewards take many forms and are frequent (ie., acknowledgement, latitude, monetary, etc)
  • Health Service Providers understand each other’s contribution to health system performance
  • Pooling of resources to reach common objectives is actively demonstrated

Quality and Safety

Healthcare will be person-centred in safe environments of quality care.

THE LHIN ORGANIZATION WILL:

  • Consider quality and safety as a filter for LHIN decision-making
  • Ensure that no LHIN actions or decisions will impact negatively on the quality or safety of the health system
  • Define Quality and Safety with a focus on enhancing access and recognizing the diversity of our LHIN communities
  • Measure and monitor the public’s confidence in the health system
  • Establish a HPAC with an added mandate for safety and quality

THE LHIN WILL:

  • Be accountable for demonstrating improved quality and safety of clients and their caregivers
  • Achieve standards and targets for safety and quality of services in their Service Accountability Agreements
  • Patient satisfaction indicators are routinely collected and monitored 

Three Years from now, in the Central East LHIN: 

  • The needs and strengths of families and caregivers are considered in care planning
  • Every Health Service Provider has a client charter of rights and responsibilities AND measures  their own performance against these rights
  • Health Service Providers evaluate their own Board’s effectiveness against the organization’s performance on quality and safety indicators
  • Measurable strategies and objectives are in place to reduce health disparities across populations in the LHIN (e.g., seniors, people with disabilities, etc)

Service and System Integration

Create an integrated system of care that is easily accessed, sustainable and achieves good outcomes.

 

THE LHIN ORGANIZATION WILL:

  • Engage the community to identify opportunities to enhance their healthcare experience
  • Create and implement strategic plans such as the IHSP that will serve as a guide for local decisions on healthcare

THE LHIN WILL:

  • Align their service and strategic plans to the goals and objectives identified in the IHSP
  • Participate in LHIN planning activities and support implementation
  • Self-identify opportunities that advance the performance of the local health system

Three Years from now, in the Central East LHIN: 

  • Shared accountability across the LHIN for goals and objectives set out in the IHSP and Service Accountability Agreements
  • Movement of people through the health system is measured and improved
  • Appropriate utilization of healthcare resources across the LHIN
  • Expenditures within allocation (ie., sustainability)
  • E-Health is a tool for system integration
  • A Central East LHIN Stroke system will have been established.

Fiscal Responsibility

Resource investments in the Central East LHIN will be fiscally responsible and prudent.

 

THE LHIN ORGANIZATION WILL:

  • Maintain a primary focus on quality as a driver for cost effectiveness
  • Measure cost efficiency against our strategic priorities
  • Evaluate investments against: (1) return on investment and (2) the long-term sustainability of the public health system
  • Make investments in community-based programs that prevent and shorten hospital admissions.
  • Ensure the LHIN is appropriately resourced (including financial, physical, HHR, and knowledge)

THE LHIN WILL:

  • Maintain a primary focus on quality as a driver for cost effectiveness
  • Measure cost efficiency against strategic priorities
  • Make budgetary & programmatic decisions with a clear understanding of the impacts on other health service providers

Three Years from now, in the Central East LHIN:

  • 1% of the Central East LHIN’s expenditure in 2007-08 for acute care services will be re-allocated to community programs by FY 2010.
  • The hospital system has transformed from deficit budgets to savings for reinvestment.
  • LHIN expenditures are publicly communicated and understood.

These Strategic Directions are consistent with the new expectations for health service providers in the Central East LHIN which require them to:  

  • Align their strategic and service planning within the overall LHIN framework, with specific reference to the priorities identified in the 2006-2010 Integrated Health Service Plan
  • Participate in LHIN planning exercises and provide the input and necessary information for the development of LHIN plans
  • Identify integration opportunities and demonstrate continuous improvement in service integration, coordination and quality
  • Implement the directions for integration laid out in the accountability agreements with LHINs

 

If you have any comments or questions regarding these strategic directions, please contact the Central East LHIN office at 1-866-804-5446 or email centraleast@lhins.on.ca.