Central East Diabetes Regional Coordination Centre

The Central East Diabetes Regional Coordination Centre (DRCC) is one of 13 centres established in 2010 by the Ministry of Health and Long Term Care (MOHLTC), as part of the Ontario Diabetes Strategy. The DRCCs do not provide direct patient services, but instead work with their Local Health Integration Network (LHIN) and local service providers to determine service needs and gaps and strategies to address them, and provide tools and resources to support the integration of best practices leading to enhanced patient outcomes. Their mandate is to leverage local resources and existing expertise to ensure the integration of diabetes services across the continuum of care, from prevention to primary and tertiary care.

The Central East DRCC’s main focus is to promote service integration and the adoption of standards and best practices. The organization facilitates quality improvement in the overall management of diabetes by supporting primary care providers and inter-professional health care team with tools, resources and training. The DRCC also offers diabetes education for primary care providers, and works in partnership with diabetes stakeholders across the region to bring clarity to roles, ensure better coordination and address gaps in the hand-offs between service providers.

For Primary Care Providers: Diabetes Education, Quality Improvement and Inter-Professional Care for Best Practice

The Central East DRCC offers:

  • Continuing medical education sessions – starting this Fall (2012), Mainpro-C programs focusing on diabetes and associated co-morbidities, as well as insulin preceptorships; and
  • Endocrinology rounds with OTN, as well as telephone consults.

The DRCC can help physicians develop a diabetes registry within their practice, identify and close diabetes care gaps and improve patient outcomes. It can also facilitate collaboration between a primary care practice and a local diabetes education program, as well as the self-management program at the Central East CCAC. 

For more information, call 905-686-2800 or email the Central East DRCC at drccinfo@charleshbest.com.

For Primary Care Providers: Diabetes-Related Resources and Information

Please click on the links below to access diabetes-related resources and information for primary care providers and their patients.

  • Canadian Diabetes Association 2008 Clinical Practice Guidelines for the Prevention and Management of Diabetes in Canada
  • Diabetes Flow Sheet - The Diabetes Flow Sheet consolidates all the diabetes flow data that clinicians rely on for assessing progress of the condition. More importantly, it combines the flow sheet with the progress note so that decisions are based on the flow sheet data, as well as data from the visit itself. Successive visits can then be documented on a single flow sheet, so there is "flow-tracking" of the progress notes themselves. All pertinent data is included in the flow sheet, so the flow sheet compiles all relevant diabetes care.
  • Tool for Achieving Glycemic Control in Type 2 Diabetes– Centre for Effective Practice
  • Diabetic Foot Risk Assessment Form The Diabetic Foot Risk Assessment Form is one of a series of patient and provider foot care tools developed by the Diabetes Care Program of Nova Scotia (DCPNS) to increase both consumer and health professional awareness of foot problems associated with diabetes and aid in the early detection of diabetic foot problems.
  • Choices & Changes for Healthcare Professionals
    The Central East LHIN Self-Management program offers accredited workshops (Choices & Changes) for physicians, which teach communication skills that facilitate patient engagement and empower patients to adopt healthy behaviours.  The program also provides free workshops for people with diabetes to equip patients with the skills, knowledge and confidence to manage their condition. For additional information healthcare professionals are asked to call 1-866-971-5545.
  • Connecting Primary Care Providers to Diabetes Education Programs
    Primary care providers are invited to refer their patients to a local diabetes education program. Education is essential in the treatment of diabetes, and people with diabetes are encouraged to take an active role in the day-to-day management of their own health care. Self-care, however, requires certain skills. These can be learned at one of region’s Diabetes Education Programs.

Resources and Information for Patients

  • Diabetes and You – Tool Kit
    The information provided in the short videos and fact sheets below will help people living with diabetes understand diabetes and the steps they can take to manage it. They will learn about the importance of including exercise in their daily routine; the role of healthy eating - from portion control to dietary balance; how to deal with their blood glucose, medications and stress; and much more. For additional information please go to: http://www.health.gov.on.ca/en/ms/diabetes/en/newly_diagnosed.html 
  • My Diabetes Passport and Goal Card
    My Diabetes Passport and accompanying Goal Card were created to support individuals’ management of diabetes. In partnership with health care providers, Ontarians with diabetes can use the Diabetes Passport and Goal Card to record, track and monitor important information such as key test results, medications, diabetes education sessions, personal goals and planned activities to assist in self-management of their diabetes. To order copies for your office please visit Service Ontario’s website: http://www.ontario.ca/en/residents/index.htm and in the search box type “diabetes passport” to place your order.
  • Living With Diabetes – What you should know
    To download a copy of this guide in French, English, Cantonese or Tamil or to see how resource also supports people with Chronic Kidney Disease, please click here.  To request a hard copy of these publications, please call the Central East Diabetes Regional Coordination Centre at 905-686-2800 or email drccinfo@charleshbest.com.
  • Self-Management Workshop
    The Living a Healthy Life with Chronic Conditions six-week self-management workshop helps people to live well while dealing with conditions like diabetes, heart disease, arthritis, lung disease, and other chronic health issues. Patients will develop new tools and skills that break the “symptom cycle,” to feel better, and do more of the activities that they love and enjoy.For additional information on these Self-Management Workshops, please visit: https://www.healthylifeworkshop.ca/home.aspx